We are your number one source for onsite and public, customized, educational and professional development seminars and training. Abbey Road also provides exceptional key note speaking, consulting and business plan development services. We will engage, entertain and above all provide practical, actionable solutions to problems faced by businesses in today's environment. ARBS provides its its clients the tools necessary, to improve such critical areas as sales training, leadership development, team building, stress management and conflict resolution. Abbey Road Business Services is proud to be a Maryland based company with strong roots in the community but they are equally proud to have served the needs of companies and groups nationwide. Our level of one on one service and guaranteed results can not be matched. Let us help you evaluate your training needs and put together a course of study that will help create stronger sales, a better work environment, exemplary leadership or any other key that is necessary for success. Abbey Road Business Services specializes in Soft and hard Skill that is so important to a company's success. Please contact one of Abbey Road's Partners today and see how we can help you succeed.
Our company's mission is to improve your bottom line. We do this by making your business and staff better through development and education.
"EVERY COMPANY, ORGANIZATION, OR GROUP HAS AT LEAST ONE FUNDAMENTAL NEED: TO HAVE EXCEPTIONAL PEOPLE WHO PRODUCE EXCEPTIONAL RESULTS. WE CAN HELP YOU! WE CAN PROVIDE YOU OUSTANDING RESOURCES TO DEVELOP, IMPROVE, EDUCATE, AND INSPIRE YOUR PEOPLE".
Eric W. Taylor-Partner
Below is a sample list of some of our most popular and fundimental training programs and workshops. We can customize any program to meet your individual needs or design a training module from the ground up if that is what your goals demand.
Professional/Personal Development:
Advanced Writing Skills
Business Etiquette Gaining That Extra Edge
Communication Strategies
Customer Service Training - Critical Elements of Service
Public Speaking - Speaking Under Pressure
Overcoming Your Fear of Public Speaking
Time Management
Writing Reports and Proposals
Building Self Esteem and Assertiveness Skills
Business Writing That Works
Conflict Resolution - Dealing With Difficult People
Public Speaking - Presentation Survival School
Skills for the Administrative Assistant
The Minute Takers Workshop
Working Smarter - Using Technology to Your Advantage
Human Resources Education:
Anger Management - Understanding Anger
Conducting Effective Performance Reviews
Customer Service Training - Managing Service
Hiring Smart - Behavioral Interviewing Techniques
Performance Management - Managing Employee Performance
Stress Management
Managing Change
Conflict Resolution - Getting Along in the Workplace
Employee Dispute Resolution - Through Peer Review
Orientation Handbook - Get Employees Off to a Good Start
Problem Solving & Decision Making
Teamwork - Building Better Teams
Sales & Marketing:
Sales Training - Dynamite Sales Presentations
Sales Training - Prospecting for Leads Like a Pro
Sales Training - Building Relationships for Success
Sales Training - Overcoming Objectives and Closing the Sale
Sales Training - Selling Smarter
Telemarketing - Using the Telephone as a Sales Tool
Supervisors & Managers Education:
Budgets and Managing Money
Coaching - A Leadership Skill
Human Resource Training - HR for the Non-HR Manager
Marketing and Sales Motivation Training - Motivating Your Workforce
Project Management Training
Team Building - Developing High Performance Teams
Business Leadership - Becoming Management Material
Delegation - The Art of Delegating Effectively
Inventory Management - The Nuts and Bolts
Meeting Management - The Art of Making Meetings Work
Negotiating for Results
Supervisors Training - The ABC's of Supervising Others
The Professional Supervisor
Workplace Essentials:
Celebrating Diversity in the Workplace
Workplace Harassment - What It Is and How to Deal With It
Office Ethics - Making God Decisions
Workplace Violence - How to Manage Anger and Violence
Training for Trainers:
Facilitation Skills - Becoming a Great Trainer
Train the Trainer - Practical Skills
Advanced Skills for Practical Training